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Pre-Ohana: Moved here a year ago

While still under construction, my wife and I moved into an unfinished apartment here at the future site of Ohana Retreat Bali. Most of the guest rooms did not have windows or doors installed. Staircase railings were strewn across the property, waiting for tile to be installed on the stair’s steps. The pool was a big hole in the ground, with tile slowly climbing up the walls by virtue of a small dedicated crew. Ragged tarps haphazardly blocked the blazing sun while the pool crew worked for days on end.

Pre-Ohana: Moved here a year ago 2
Tiling the pool

Our mural artist had begun the process of painting tens of walls throughout our future hotel.

Pre-Ohana: Moved here a year ago 3
Master bedroom of our apartment

Mud and rain was everywhere, as perhaps 15+ daily workers tracked in dirt wherever they went.

Pre-Ohana: Moved here a year ago 4
Had to navigate our private road for months. Just getting it paved would come to feel like a dream come true.

Yet being on site gave us hope that there was light at the end of the tunnel. All of the construction work was slowly giving way to what is known in the industry as finishing work: hiding all of the wires and pipes, covering bricks with plaster and paint, installing fixtures, and essentially making the structure livable.

Pre-Ohana: Moved here a year ago 5
Setting tile

At this very moment our guests are from Romania, England, France and Switzerland. We have a full-time masseuse on staff, as well as housekeeping and additional daily helpers (gardening etc).

We have had guests from 28 different countries since we opened on June 1, 2019. Our lives are now focused on the business of making our guests comfortable and happy: the art of hospitality.

Pre-Ohana: Moved here a year ago 6
Australians have proven to be #1, with the USA and England #2 & #3 respectively

We are grateful that our guests have been wonderful. They haven’t minded our initial lack of experience, as I believe they saw us genuinely doing our best. Over time we began to feel comfortable in our new roles and the guest reviews have been consistently, gratifyingly positive. Some reviews were even beyond our expectations.

Pre-Ohana: Moved here a year ago 7
Relaxing at the shallow end of the pool

When a family extended their stay with us, even though they were financially penalized at their other accommodation, we began to feel that we were creating the type of place that was more of a fanciful dream just a year ago.

Pre-Ohana: Moved here a year ago 8
Our puppy Twinky proved to be a funny friend for this baby

Thank you to all of our workers and guests for helping us achieve something extraordinary. I still wake up at times astounded that guests are satisfied and we get to live in this small piece of paradise.

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